“Digital Reference and the User Experience”
Internet Reference Services Quarterly seeks well-researched articles on the
topic of user experience (UX), usability, and user-centered design (UCD) as
related to public-services librarianship, including reference, research
consultation, and instruction, reference materials, online guides and
tutorials, and library search and discovery tools.
Topics may include, but are not limited to:
• Merging physical and digital library UX
• Use of technology in planning of library service points
• Models for library UCD website development
• Analysis of reference-source material online interfaces
• Assessing library user experience
• Library user interfaces and usability studies
• Case studies of library UX and UCD projects
• Innovative digital reference services
• Digital tools for planning UX
Submit completed manuscripts by September 15, 2013.
See the journal website for author instructions and submission guidelines:
http://www.tandfonline.com/
Please address all questions to the editor, Jason Sokoloff, at jksok@uw.edu
Jason Sokoloff
Editor, Internet Reference Services Quarterly
E-mail: jksok@uw.edu
